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SHOULD YOUR PARCEL BE LOST IN THE MAIL:
ALL CLAIMS FOR LOST PARCELS MUST BE REPORTED WITHIN 21 DAYS. If you are unable to do so, contact us and explain why. The Post Office has time limits for filing claims for non-delivery, mis-delivery, lost packages etc and if you wait too long to report it, the package no longer becomes eligible for refund. We need to file within its limitations.
Partially Shipped means not all of the items in your order have shipped and in the comment section, we have put notes.
Yes. We ship internationally on a daily basis. Outside U.S. orders are by credit card only and shipped via United States Postal Service Priority Mail. Cost of shipping/insurance is billed to your cc. If we have any questions, we will contact you via email so please be sure that you have provided an email address that you check daily. For more rate information see the www.USPS.com website for postage rates.