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SHOULD YOUR PARCEL BE LOST IN THE MAIL:
ALL CLAIMS FOR LOST PARCELS MUST BE REPORTED WITHIN 21 DAYS.
If you think its taking too long for your package to arrive, once it is marked shipped, please email us and we will gladly check on it. The post office has time limits for filing claims and we want to be sure if its lost, that we are able to file within its limitations.
We will do everything possible to track and locate your lost package, working with the carrier to expedite replacement of the shipment. A replacement for lost packages will be sent as quickly as possible.
Yes. We ship internationally on a daily basis. Outside U.S. orders are by credit card only and shipped via United States Postal Service Priority Mail. Cost of shipping/insurance is billed to your cc. If we have any questions, we will contact you via email so please be sure that you have provided an email address that you check daily. For more rate information see the www.USPS.com website for postage rates.