What is the return policy?
All sales are final. Due to health regulations no returns are permitted at this time. Due to manufacturer and distributor delays, orders are taking longer than usual to ship. Restock from fabric makers has been exceeding normal delivery times. Our website does not show inventory status.
PAYING BY CHECK: Remit payment made payable to Vintage & Vogue, P.O. 1618, Nashua, NH 03061
PAYING BY PAYPAL: Choose pay by check. Submit your order. CONTACT US for payment instructions.
Should you have an urgent need of something for a quilting retreat, class, or other event, we recommend you 1) Use the comment field when you are placing the order to advise us of your deadline, and 2) Email us at VintageandVogueQuilting@ gmail.com and we be in touch with you.
We recommend that if you are unsure of a fabric that you order a 1/2 yard cut to see if it is just what you need before ordering larger quantities. The appearance of colors does vary from computer to computer.
Refusing a shipment does not constitute and AUTHORIZED RETURN Any and All Merchandise returned without an approved RETURN AUTHORIZATION NUMBER (RA #......) will be treated as a donation and given to a local quilting charity.
PATTERNS & BOOKS: Patterns and books are not returnable due to the copyright of the designers and authors.
RESERVATIONS: A RESERVATION is a COMMITMENT to buy. It is your affirmation that you WILL purchase an item and complete payment for it. Please read the item description so that you are aware of the total purchase price and the amount due upon shipment. Should you fail to complete the purchase, the Reservation FEE will be forfeited, in full. We have reserved product that then becomes unavailable for others to buy. Repeated cancellation of RESERVATIONS can result in being unable to place future reservations.
QUILT KITS: Quilt kits are non refundable. These are custom cut, just for you.
SHIPPING FEES: Please remember that Shipping Fees are never refundable. They are an expense that is incurred when sending the items you have chosen.
REFUSING A SHIPMENT DOES NOT CONSTITUTE AN AUTHORIZED RETURN AND ALL RESTOCKING FEES AND SHIPPING FEES WILL BE ASSESSED.
Partially Shipped means not all of the items in your order have shipped and in the comment section, we have put notes.