Shipping Rates

We are quilters, too, and we know you want more fabric, more quilting patterns, not more shipping charges! The cart can over estimate the shipping charges, especially when it comes to patterns and international rates.

For example it will quote $7.99 for 3-$10.00 patterns but it will ship for $4.99 or less most of the time. 

We routinely weigh each package, and if the charge is too high, we make an adjustment. You don't need to ask; this is our practice. 

UNITED STATES:

  • As low as $2.98- $15.99 for Domestic United States
  • Free shipping on orders over $175 for Domestic United States


CANADA

Rates to Canada can be very reasonable. The cost of shipping a small pattern in a 6 x 9 envelope usually isn't more than $3.59. Rates for packages, and parcels can be seen at www.USPS.com should you have a question.

When you checkout choose the options for shipping to CANADA.

Excess fees: If the cost estimated by shopping cart are too high, refunds are issued when the item has shipped.


INTERNATIONAL ORDERS

  • We make every effort to ship all orders, including international packages, at the lowest rate possible. Our shopping cart will quote you a fee. If the cart quotes you a fee that is too high, we will refund you.

  • If the cart quotes you a fee that is too low, in most cases, we will absorb the additional charge. We can never increase a charge on your account, or add to an order without your permission and without you actually entering in an order for an added item, or entering an order in for the extra shipping fee.

  • On a very rare occasion, an item is bulky or very large and the shipping fee varies from what is estimated by the cart and in that case, we will contact you, advise you, and have you make the decision to pay the extra, or cancel the order.

  • We do use FIRST CLASS INTERNATIONAL package and letter rates where ever possible, when shipping internationally and we use priority and priority flat rates to find the best rate for your order.

  • We are quilters, too, and we know you want more fabric, more quilting patterns, not more shipping charges.


IF THE CART TELLS YOU THAT NO SHIPPING RATE IS AVAILABLE, IT MEANS YOU RESIDE IN A COUNTRY WE DON'T USUALLY SHIP TO. WE WILL NEED TO CONTACT YOU WITH RATE AND PAYMENT INFORMATION. WE DO NOT SHIP TO ALL COUNTRIES.


WHEN WILL YOUR ORDER SHIP???

We work to fill orders 364 days per year. We do ship US orders at the post office on Sundays. International require that we use the counter service.

If you have questions about your order, email us at vintageandvoguequilting @ gmail.com ( no spaces).

If your order is an international one, we will gather all items and ship complete. This saves you on shipping $$$ Costs.

If the order is a US Order:

If the item(s) are in stock, they will ship out as quickly as possible.
NOT ALL ITEMS are in stock. Our website does not display stock status.
If you need something in a hurry, please use the comment field or ask us in advance by email if it is available immediately.

If you have ordered yardage or bundles of fabrics, these items need to be cut off the bolt, and that can take time, and shipping time will vary depending on the number of orders received before yours. We are very mindful of delays and use extra staffing to keep this moving as quickly as humanly possible. When new fabric collections arrive we are cutting fabric 12-15 hours a day until the backlog is cleared.


If no fabric is involved, if the item is in stock, it will ship out usually within 24 hours. In the wintertime, weather delays can happen. Ice Storms and snow storms can delay shipment but these delays are usually no more than one day. On a weekend, it can be 2 days.

If some items are in stock, and others aren't, we use our judgement: if the other item is set to arrive within 3 days, we may hold it up to ship together. This saves postage and helps keep our rates bare bones. If we think the delay may be more than 3 days, we will ship what is available immediately, and back order the other items.

You can check your order status by logging into your account. It should show you shipped, partially shipped, pending shipment or processing. The processing status means, we are aware of your order, but its in the works. Pending (for a fabric order) means we are cutting it. We do put notes in the comment section, to update what has shipped, or what hasn't in the case of partially shipped. These notes are usually dated.

ORDER STATUS MESSAGES:

We are aware of your order as soon as you place it.

We have 4 order status:

Processing, Pending Shipment, Partially Shipped, Shipped.


Processing means that your order is being prepared, restock on patterns, books, notions or fabric has been ordered, and your order is being prepared. Do not worry if your order says processing. It doesn't mean we are ignoring it. It means we are waiting for something to happen that changes the status. Often with fabric, we go straight from processing to shipped.

Pending Shipments are those that are due to ship within 24-48 hours, pending the arrival of restock, and the completion of your order preparation. For a pattern, etc. this means we know the restock is about to arrive, we've printed your invoice, we're ready to seal the package and ship.


Partially Shipped means not all of the items in your order have shipped and in the comment section, we have put notes.

If you did not receive an order confirmation, check your spam folder. Some email hosts automatically reject emails generated via computer.

Sometimes you have failed to enter your email address correctly and therefore you haven't received the confirmation.


Shipped means just that. Your order has shipped in full. Nearly all orders are shipped via USPS. If you need to know what day your package will be arriving, sign up for INFORMED DELIVERY at the USPS.COM.

It will notify you of each and every item coming for delivery.