BEFORE YOU EMAIL US FOR YOUR ORDER STATUS, LOG INTO YOUR ACCOUNT. IT WILL SHOW YOU IF YOUR ORDER HAS SHIPPED, AND WHAT THE TRACKING NUMBER IS. THANK YOU!
UPDATE: USPS DELIVERY DELAYS: MOST PRIORITY MAIL PACKAGES ARE WITHIN 2-4 DAYS. FIRST CLASS PARCELS ARE USUALLY 3-5 days. Be sure your name is posted inside your mailbox as well as your address number. Substitute carriers don't know your name! Especially a problem in summertime!
Canadian mail: deliveries to Canada are taking at least 3 weeks! At least! (10/27/22)
IF YOU ARE HAVING TROUBLE PLACING AN ORDER, USE THE CONTACT US BUTTON ABOVE AND WE WILL GET BACK TO YOU BY PHONE OR EMAIL!
The quilt industry is still experiencing widespread delays in restocking: books, patterns, threads, notions, fabric etc. All pattern orders are special orders. Restocking time varies greatly from item to item. Email us if you are needing to meet a deadline.
DUE TO HIGH VOLUME OF ORDERS WE MAY NOT ANSWER EMAILS UNTIL AFTER 7 PM EST. We try to answer promptly.
If you don't receive a reply to your email within 24 hours, please email us again. We've had a few reports of people whose emails to us were not received by us. Technology works, most of the time, but not all of the time.
Home of America's Most Beautiful Fabrics: Beautiful Fabrics make Beautiful Quilts!